Owen Fairmont
Most people know me as Owen Fairmont, although that's simply the name I've always used for my writing. My real name has remained private, and I prefer it that way because the stories matter far more than I do.
Online Reputation, Customer Reviews & Brand Management: what we would tell a friend
In practice, most people arrive mid-problem, so each article works on its own without the rest. On balance, if you have a…
Continue reading →What nobody tells you about Online Reputation, Customer Reviews & Brand Management
As a rule, pick one rundown, act on it in half a day, and come back for the next — that beats…
Continue reading →What Online Reputation, Customer Reviews & Brand Management costs when nothing goes wrong
On balance, most people arrive mid-problem, so each explainer works on its own without the rest. Realistically, if you have an evening,…
Continue reading →Online Reputation, Customer Reviews & Brand Management step by step: a short framework
Realistically, new to Online Reputation, Customer Reviews & Brand Management? open with the beginner primers — they cover the first steps that…
Continue reading →The honest truth about Online Reputation, Customer Reviews & Brand Management
Each Online Reputation, Customer Reviews & Brand Management guide ends with a concrete next step, so no regular is left wondering what…
Continue reading →A simple way into Online Reputation, Customer Reviews & Brand Management
On balance, the quickest way in is one primer, one call, a couple of hours. Honestly, the first principles take a slow…
Continue reading →Choosing well in Online Reputation, Customer Reviews & Brand Management: how we do it
On balance, there is no order police here, but the first principles really do make the other articles land in less time.…
Continue reading →The Online Reputation, Customer Reviews & Brand Management questions behind the questions
Broadly, each Online Reputation, Customer Reviews & Brand Management piece ends with a concrete next step, so no person reading this is…
Continue reading →Nine notes on Online Reputation, Customer Reviews & Brand Management from this year
Realistically, you do not need prior knowledge here — that is the whole point of the foundations, and why the people who…
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