Why Klachten exists

A one-person operation: Owen Fairmont researches, writes and answers everything on Klachten. That’s why it stays honest about Online Reputation, Customer Reviews & Brand Management.

95%
would recommend
10+ yrs
in the field
6+ yrs
publishing

Why this site exists

Too much writing about Online Reputation, Customer Reviews & Brand Management is thin or salesy. We set out to do the opposite: specific, tested and honest.

Who writes here

The writing here comes from Owen Fairmont, drawing on real, hands-on time with Online Reputation, Customer Reviews & Brand Management — not press releases.

Think we missed something?
Tell us — we read every message.

Write to us →